Here are three things the three major credit bureaus don't tell you that could cost your score 10 to 50 points.
Insight #1: Closing Old, Unused, or Rarely Used Accounts Will Hurt Your Score
Over a decade ago, the prevailing thought was that unused accounts should be closed because someone who had a lot of unused, open revolving credit lines could suddenly go crazy and charge a ton of debt over night. Since then, sufficient data has been collected to prove just the opposite is true. People who have large amounts of unused revolving credit are typically responsible and do not tend to suddenly use credit foolishly. Because of that, the credit models have been adjusted over time to reward those who have large amounts of unused credit available to them.
It is now an indicator of stability and responsibility, so do not close any of your old accounts. Another reason for not closing your old accounts is that they are part of your "credit history" and contribute in a positive way to show that you have been trusted with credit for a long time. The longer your credit history, the more likely you are to have a higher score. Many people come to see us and, with great pride, declare that, in preparation for purchasing a home, they have closed all their old, unused credit accounts, along with any that have ever had late payments on them.
This is misguided thinking, and when we pull their credit, these clients quickly see the irreversible damage they have caused. Closing an account with a late payment does not make the late payment disappear. It is still there. Closing the account will only hurt you by removing it from a list of active credit lines that have a long history.
Please do not ever intentionally close any credit line unless you already have a healthy breadth and depth of credit history so that losing that line would have little to no effect. If you feel you must close accounts, then start with the newest accounts that have the least amount of history to lose. Some people are also torn about whether to close a card that is rarely used and has an annual fee. If that is your main source of credit history and you have no plans to use or need a credit score for major purchases soon, you may choose to obtain new credit lines and then cancel the card that has a fee.
You need to realize, however, that your score will likely decrease until the new cards have built up some history. The safest approach would be to get the new cards in place and let them accrue history for a year before getting rid of the card that has a fee, even if that means you must pay the fee for an extra year. If you already have a strong history with multiple accounts, then canceling that one card will likely have little effect on your score. Even though closing an insignificant card may not wipe out the rest of your stronger, longer-history credit lines, you need to consider that closing any of your revolving accounts will cause your overall debt-utilization ratio to go up.
The system looks at total credit available to you on all your combined credit sources and compares it to the amount you are using (i.e., total amount in use divided by total amount available). A lower percentage of utilization results in a higher credit score. You can easily see that closing all but one card, your favorite card that you use all the time, would lower the total available credit and increase the percentage of available credit in use, which would result in a lower score. Again, don't close any credit account on a whim without thorough consideration.
Insight #2: Discount-at-the-Register Credit Cards Could Cost You
You need to know that third-party finance cards, like department store credit cards and finance companies, are considered low-quality credit because they are easy to qualify for and few people ever get turned down. We are sure you have seen this scenario because it happens all the time. For example, you're in a store like JC Penney or Home Depot, and they encourage you to apply for a credit card on the spot in exchange for a 10% discount on your purchase. Think it through before you do it because that's considered third-party financing.
Depending on your overall risk rating, a new finance company credit account could hurt your score. If you already have a lower score or are in the rebuilding stage of your credit, you may not be as concerned. At this point, your focus is getting someone to give you a chance so you can prove yourself and start to move your score in the right direction. On the other hand, if you already have a higher score, a new finance company credit account may lower your score.
The fact that you are turning to a lower-quality card is likely to be interpreted by the system that you are unable to secure credit from the higher-quality sources you have in the past. It may be an indication that something has changed, and caution is warranted. Think about it: why would you accept a new card with less-favorable terms than you are accustomed to getting from the bank you have always worked with? It could be that something happened, and now the A-grade credit options are no longer available to you, so you must settle for B-grade or C-grade options.
Remember, a higher-quality card that is more difficult to qualify for will always carry more weight in the scoring system. There was a time when some of these lower-quality credit card options played a dirty trick to keep their card holders' scores on the lower end so they would be less likely to leave them for higher quality cards. They purposely omitted the credit limit in their monthly reporting to the bureaus. As previously mentioned in Strategy #3, a person's score is affected by the percentage of a credit card's limit that is in use (i.e., the balance divided by the limit), and the higher the ratio, the lower the score.
When a credit limit is not reported by a creditor, the bureaus automatically assume that the limit is the balance, which then reflects 100% usage and results in a lower credit score. By omitting the limit, these creditors were causing their credit card holders' scores to be and stay lower than what they really should have been, which kept them trapped, unable to qualify for higher-quality credit cards with lower rates. The best high-quality credit cards to focus on are offered by your bank or credit union, or are national cards such as American Express, Citibank, or Discover. We will not specifically name the cards that are not considered high quality, but if they spend a fortune on television commercials or are giving away unreasonably high "rewards" compared to others, they probably fall into this group.
Insight #3: Paying Off a Collection Account Will Almost Always Result in an Immediate Decrease in Your Credit Score, with One Exception
A collection account is an intriguing point of interest. Many people come to us and say, "Okay, I've been trying to fix my credit so I can buy a house, so I went and paid off my collection accounts." That could cause a real problem. Let us explain how the system works. With a collection account, the system looks at the "date of last activity" and assumes that date was when the collection account was posted in the system.
It doesn't differentiate between when it originally started and the date of last activity. If you happen to have had a collection account for three years that you just became aware of and are tempted to pay off, stop. First think about the short-term ripple effect of having the system think your recently paid-off, "old" collection is a new collection account. If your plan is to purchase a home or vehicle sometime in the next six to twelve months, don't pay your collection account off yet!
The moment that paid collection is reported to the bureaus, your score is going to drop. Instead, we can negotiate the payoff of the collection account with an underwriter so that you pay the collection off at the same time your home loan closes. This means you have settled the debt, and you have been responsible about your obligations, which makes the underwriter happy. At the same time, we have protected your credit score because it won't take the hit until after your loan has closed.
The exception to this rule deals with medical collections. As of July 1, 2022, medical collections that are paid are supposed to be removed from your credit report within two reporting cycles (60 days maximum). This is like negotiating a deal with the collection agency so that, as soon as you pay off the collection, they will remove it from your credit report. It's what we call a built-in "pay for deletion" because, once a medical collection is paid off, it gets deleted.
If used properly, this exception can help you increase your score dramatically in very little time. Additionally, as of July 1, 2023, any medical collection less than $500 can no longer be reported to the bureaus on your credit profile. As you can see, collections can be tricky, so please do not rush to pay off your collection accounts before you visit with us. We will consider all variables and help create your personalized plan to buy a home.
If you do pay off a collection account, you might unknowingly add an extra 6 to 12 months of waiting for your score to heal before you can get a home loan.